Get in Touch

Frequently Asked Questions

View Jobs
Submit CV
How will I be paid?

You will be paid directly into your bank/building society account, so it is very important that you complete the bank details form correctly when you register.

All monies can only be paid into an account in your name.

You receive weekly pay every Friday (One week in arrears), upon correct submission of your timesheet/s. The only exception is when there is a Bank/Public Holiday, when you’ll be advised of the pay date in advance.

When you come to register/interview, you will need to bring the following Original documents:

  • Valid Passport & Share Code (If required), Full British Birth Certificate
  • 2 x Proof of Address one to be dated within the past 3 months of registration e.g. Bank Statement, Phone/Gas Bill
  • Proof of National Insurance e.g. N.I Card, P45, P60 or HMRC Tax Letter
  • Certificates/Qualifications (If applicable dependent on role)
  • Driving Licences (If applicable dependent on role) 

Cannot accept:

  • Small Birth Certificate
  •  Home office letters as proof as Identity, Immigration status is the only Home Office document that we can accept.

CTS Recruitment is able to offer our candidates work Nationwide.

Yes, if you wish to apply for these, please do so on our job roles/search. 

One of the joys of working for an agency is the flexible approach temporary work can offer staff around their current commitments and family life. We welcome new staff to register with us regardless of how frequently you are able to work.

Timesheets are used as a record of the work you have done. One timesheet is used per week, per client. Each time you work you will need to ask the Manager/ Senior member of staff to authorise your timesheet. It is essential that all timesheets are submitted to the office each Monday by 10am to process your payment. Timesheets must be emailed to timesheets@ctsrecruitment.co.uk

Yes! At CTS Recruitment we love it when people refer hard-working experienced staff to us and to say thank you we offer a financial incentive of *£150 (*Subject to conditions apply.)

Let us know your availability on a weekly basis. Market yourself out; when attending an assignment always ask the client if they would like you back tomorrow or next week, if they say yes call us and let us know. We will need to know when you are working so we can pay you!

If you have any questions regarding payment you have received or are due to receive our Accounts Team is on hand to help. Please email your query to timesheets@ctsrecruitment.co.uk If you are unable to email then please call our offices on 01992 620200.

Let us know your availability on a weekly basis and the team will source opportunities for you.

Yes you do on an accrual basis.  

To request holiday pay you must email timesheets@ctsrecruitment.co.uk ensuring that you give double the amount of notice. For example, 1 day annual leave request you will be required to give 2 days notice.

The holiday year begins on 1 of June – 31st of May.

Let us know what you think

Please help us improve by providing your valuable feedback